Friday, May 21, 2010

How do I respond to this business relationship situation?

My family moved here a year ago. I met a dentist who had a child in my son's class. I made appointments for myself and my 2 children. In the meantime, the dentist contacts my husband (he's a loan officer at a bank) and asks him for a rate quote for a new loan. He later emails my husband back and says "thanks for the offer, but I'm going to stay with my current bank because they are patients." My husband even gave him a better rate! We're just puzzled as to why he would even bother going to my husband if he had no intent of using another bank. My daughter has another appointment next week (our 4th in the last month). I want to let him know I am puzzled, but I want to do it in a way that would not jeopardize any potential business relationship with the dentist. What could I say? "I really hate that my husband wasn't able to help you out with your loan" or "My husband said you talked to him about a loan." I want him to have to explain or at least make him feel bad for jerking us around.

How do I respond to this business relationship situation?
I think that, rather than create a conflict, you should just ignore it all--he's got his reasons (however ridiculous), and if he's a suitable dentist for you, pretend nothing happened. (See what develops.)
Reply:Why would you say anything? If it doesn't pertain to your daughters teeth, keep your mouth shut. It's really none of your business.
Reply:I wouldn't say anything. He probably wasn't jerking you around. The other bank maybe counteroffered and gave him something better. Since you don't know both sides it's difficult to come to a conclusion. Saying something to him can make things awkward. It shouldn't matter that you knew this guy. I'm sure many people have turned your husband down on the offer. It's just business and I'd leave it at that.
Reply:Is it possible the other bank counter-offered? Is it possible maybe he realized that he already has services of one patient and doesn't want to cause more conflict? Don't feel like you've been jerked around, your husband will probably get things like this all the time. I just got a insurance quote that was way higher than the original insurance I went too,but the person told me this insurance company was great!! I'm sure the dentist didn't mean any harm. Take care


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